Terms and conditions

This document was last modified on: 2 February 2022.

What happens when I purchase anything from the store? Who technically owns whatever I purchased and do I have the ability to request for a refund?

Virtual Goods

Every time that you make a purchase, earn or are gifted virtual goods, we provide a personal, non-exclusive, non-transferable, non-sublicenseable, revocable, limited right and license to the Minecraft account on our server. You do not own any of these virtual goods, and you cannot transfer these goods to others. These goods have no monetary value and cannot be sold for money.


If you wish to resolve an issue, please contact the server administrators instead by sending an e-mail to "[email protected]" or by submiting a ticket on our Discord server "https://discord.gg/3JmxGdwTYU", containing detailed information about your payment and the issue. If you somehow lost access to our minecraft server, by losing access to your mojang (Minecraft) account or got banned, send us an email to "[email protected]" or a message on Discord and we will try to find a solution.

Refunds and chargebacks

We would like to let you know that once you complete the order, you do not have the rights to change your mind, cancel the order and get a refund. All chargebacks will result in a permanent ban from all of our servers. You will not be able to appeal a chargeback ban!

Q&A (Questions and Answers)

Do I have to fill in the correct billing details?

Yes, you you have to fill in the correct billing details in order to purchase a virtual good.

Can I donate if I am under the age of 18?

If you are under the age of 18, please ask your parents or your guardian for permission before donating!

What should I do if I am failing Fraud Checks?

This can have a list of reasons:

1.Your paypal account has fraud issues.

2.You used paypal on too many devices or you ordered too many things recently.

3.Your billing information is not correct or is not up to date.

4.You are using a VPN.

Make sure you do not meet these conditions if you want to purchase on our store.

©ForgottenWilds Team